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Privacy Policy

Last updated: March 2026

Loop Marketing AI ("Loop Marketing AI", "the App", "we", "our", or "us") is a marketing automation platform operated by Tea For Two Estate & Travel S.R.L., a company registered in Romania (CUI: 51674708, Reg. No: J2025028967005), with its registered office at Drumul Pădurea Neagră, Nr. 62B, Bl. Corp B, Etaj 3, Ap. 10, Sector 1, București, Romania. Loop Marketing AI is accessible at loopmarketingai.com and provides AI-powered content creation, social media publishing, and analytics services. This Privacy Policy explains how Loop Marketing AI collects, uses, and protects your information when you use our platform and mobile or web application.

1. Information We Collect

Loop Marketing AI collects the following types of information:

  • Account information — your name, email address, and organisation details when you register for Loop Marketing AI
  • Brand information — brand profiles, target audience details, and marketing preferences you provide within the App
  • Content data — content generated through Loop Marketing AI including text, images, and videos
  • Usage data — how you interact with Loop Marketing AI, features used, and generation history
  • Social media tokens — access tokens for connected social media accounts (including Facebook, Instagram, LinkedIn, TikTok, and other platforms), stored securely and encrypted
  • Payment information — billing details processed securely through Stripe. We do not store card details directly.

2. How We Use Your Information

Loop Marketing AI uses your information to:

  • Provide and improve our AI marketing automation services
  • Generate content tailored to your brand and audience
  • Distribute content to your connected social media channels including Facebook, Instagram, LinkedIn, and TikTok
  • Display analytics and engagement metrics from your connected social media accounts
  • Send service-related communications including usage alerts and billing notifications
  • Analyse platform performance and improve our services
  • Comply with legal obligations

3. AI and Content Generation

Loop Marketing AI uses third-party AI services including Anthropic's Claude for text generation, Replicate for image generation, and Luma AI for video generation. Content you generate through Loop Marketing AI may be processed by these services in accordance with their respective privacy policies. We do not use your brand data to train third-party AI models.

4. Social Media Connections

When you connect social media accounts to Loop Marketing AI, we store access tokens that allow us to post content on your behalf and retrieve analytics data. These tokens are encrypted and stored securely. You can disconnect any social media account at any time through your Settings page within Loop Marketing AI. We only use these permissions to post content you have explicitly approved and to display engagement analytics within the App.

Loop Marketing AI integrates with the following social media platforms: Facebook, Instagram (via Meta), LinkedIn, and TikTok. Each integration requires your explicit authorisation through the respective platform's OAuth flow. We request only the permissions necessary to provide our publishing and analytics features.

5. Data Sharing

Loop Marketing AI does not sell your personal data. We share data only with:

  • Service providers — Supabase (database), Anthropic, Replicate, Luma AI (content generation), Stripe (payments), Make.com (automation), Railway (hosting), Vercel (frontend hosting)
  • Social media platforms — Facebook/Meta, Instagram, LinkedIn, and TikTok, solely for the purpose of publishing content you approve and retrieving analytics
  • Legal requirements — when required by law or to protect our rights

6. Data Retention

Loop Marketing AI retains your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

7. Your Rights

You have the right to:

  • Access the personal data Loop Marketing AI holds about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent for data processing
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at hello@loopmarketingai.com

8. Cookies

Loop Marketing AI uses essential cookies to maintain your login session. We do not use tracking or advertising cookies. We do not use third-party analytics that track you across websites.

9. Security

Loop Marketing AI implements industry-standard security measures including encrypted data transmission (HTTPS), encrypted storage of sensitive tokens, and role-based access controls. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Loop Marketing AI is not intended for users under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on Loop Marketing AI. Continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how Loop Marketing AI handles your data, please contact us at:

  • Email: hello@loopmarketingai.com
  • Operator: Tea For Two Estate & Travel S.R.L.
  • CUI: 51674708 | Reg. No: J2025028967005
  • Address: Drumul Pădurea Neagră, Nr. 62B, Bl. Corp B, Etaj 3, Ap. 10, Sector 1, București, Romania